Terms and Conditions

Purchases

  • All purchases must be paid in full before the artwork will ship.

  • Fees greater than $1200 may be divided into payment plans agreed upon by both parties.

  • The purchaser agrees to display artwork for private/individual use only. Original artwork of any type (commission or other) may not be reproduced unless you have my consent and have purchased the copyright.

  • All purchases will be signed and shipped with a signed letter of authenticity. If you have purchased or acquired a work by Nicole Desanti that does not have a certificate of authenticity and want to confirm its originality, please send a photo of the work along with how or when you acquired it.

  • Nicole Desanti Art does not accept returns. Under extenuating circumstances I offer 50% credit towards another purchase if you are unhappy with your order.

  • If artwork is damaged during the shipping process I am happy to help you start an insurance claim with the USPS. All orders have tracking and $100 insurance.

  • Please note that artwork may look different in person than it does on a computer or phone screen. I do my best to accurately describe and depict each piece, please take this into consideration when purchasing.

Standard Commissions (Houses, Pets, Cars)

  • Once you have ordered a commission email me your contact information and house/pet/car image to nicoledesanti.art@gmail.com. Please be as thorough as possible when explaining any details, the most common art errors are wrong color doors, shutters, and siding colors. Refrain from using reference photos with filters as they’re not color-accurate.

  • Please refrain from sharing information that does not pertain to the house portrait as it is difficult and timely to sift through.

Realtors

  • Nicole Desanti Art offers deep discounts for realtors, mortgage lenders and other industry professionals. Please contact for more information.

Project Checklist:

  • your full contact info (first, last) (address) (phone)

  • your project details

  • what type of canvas or paper you would prefer your artwork on? Please note. I accept commissions on ‘nontraditional canvases' such as wood panels, champagne bottles, oars, furniture, clothing, etc)

  • the size of your artwork (ex. 8x10”, 14”x 20”)

  • desired timeframe or due date

  • if you want it framed or matted.

  • shipping or local pickup

Other information regarding (non-standard) commissions

  • Once I review the project I will let you know how to proceed. I reserve the right to accept or refuse any project.

  • If the project is accepted I will give you a price. Within reason, all prices are set based on the scope of the project, timeline, availability, cost of supplies, framing, shipping, etc.

  • You must send reference images to nicoledesanti.art@gmail.com within 48 hours of your commission purchase and be available to answer any questions I may have via email or phone.

  • Before you place your commission please be sure to look thoroughly at my “style” of art to make sure it is in line with your vision.

  • No refunds or returns will be accepted on commissions. If you have experienced a problem with shipping contact me immediately and have documentation of the damaged package/envelope.

Commission Timeline as of May 1, 2023

  • As of May 1, 2023 - I do not send proofs unless I feel its necessiary.

  • Please allow 2-4 weeks for any commission. If the wait time is longer you will be notified immediately following your order.

  • Orders can be completed quicker for Realtors or Lenders but a rush fee may apply.

    Rush Fee Schedule (Please note I cannot guarantee shipping times, I can only guarantee the artwork will be completed within these time frames and shipped to the best of my ability.)

    • within 14 days - standard (free)

    • within 10 days - $25

    • 48-72 hours - $50

    • 24 hours (Emergency Gift) $75

Shipping

  • As of May 1, 2023 - Artwork is shipped via USPS on Wednesdays and Saturdays. All artwork ships with tracking.

  • Rush Orders Ship ASAP.

Under no circumstances may you reproduce artwork by Nicole Desanti unless agreed upon in writing prior to the order of your commission or purchase of artwork.

(fees apply)

General

The artist reserves the right to use any photograph of the art for marketing purposes, advertising, display in a portfolio, on my website, email campaigns, social media, or other.

Nicole Desanti, (artist) retains full copyright and reproduction rights of the Work unless otherwise stated and agreed upon in writing. The artist retains full copyright for any preliminary designs and incidental works made in the creation of the artwork.

The artwork may not be reproduced, sold, or used for any profitable purpose without the expressed written permission of the Artist.

Nicole Desanti, Artist

81 Morgan Road, Canton CT 06019

860-712-1414

nicoledesanti.art@gmail.com